SB - Bell Staff/Valet - Winter Seasonal - Full/Part Time

Detailed job description, including responsibilities, work performed, tools or equipment used, ect: Greet guests and owners arriving and departing from the hotel, open the doors, park guest s cars, totes luggage and guest personal belongings to and from their rooms Provide superior service to our customers (internal and external) at all times Follow the Resort Etiquette Guidelines while interacting with the guest and respond to all guests in a courteous efficient manner Maintain cleanliness and safety of lobby and entryway, vacuum carpets, clean windows, shovel snow, remove trash, mop floors, empty trash cans, maintain fireplace, and keep bellman closet clean Assist front desk staff as needed, answer phones, back up switchboard during busy periods, deliver messages and packages to guests and staff

Knowledge of the hotel s fire system and procedures in the event of an emergency Compliance with all company policies and procedures as well as any regulatory requirements Other duties, as assigned

Minimum skills, experience, and education required for this job: Read, write, and interpret documents such as safety rules, operating and maintenance instructions and procedure Operate a standard transmission (stick shift) vehicle preferred Must have at least one year customer service employment experience Operating a vehicle is an essential function of this position. Must meet SSRC minimum driving standards and have current Driver s license; a successful motor vehicle record background check is required Speak effectively before groups of customers or employees of organization Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC s Service Excellence standards Physical Requirements: Must be at least 18 years of age Lift and carry up to 75 lbs on a frequent basis Communicate clearly in English both written and verbal

Miscellaneous information: This is an hourly paid position and is subject to overtime pay Employment for this job is contingent upon the successful completion of a background check

Steamboat Ski & Resort Corporation is an equal opportunity employer

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