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2018/2019 Ski Season Guest Services Agent - Timber Run Steamboat Resorts by Wyndham Vacation Rentals

Job Description - Guest Services Agent
The Guest Services Agent is responsible for answering all guest inquiries, complaints and requests. The guest services dept is the central communication hub for the efficient operation of the property
Job Duties
+ Book reservations for guests and owner, process check-in/check-out of guests, collect rent money, process any guest credits and/or charges, etc.
+ Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.
+ Responsible for key control and preparing bank audits.
+ Perform clerical duties such as typing, filing, recording, mailing, and computer data input processing as necessary.
Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world?s largest vacation ownership and exchange company, with North America?s largest professionally managed rental business. Every year 3.5 million families entrust us with their vacation dreams. As the world?s largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation ? or your next career. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com at http://careers.wyndhamdestinations.com/ . Our world is your destination.
_The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations._ _If you require a reasonable accommodation to complete an application please email your request to_ _Mycareer@Wyn.com_ _and provide the job title and location to which you are applying._
Qualifications
+ Ability to multi-task and work in a fast paced environment
+ Excellent customer service skills
+ Education: High School diploma or equivalent required
+ Experience: Telephone marketing/sales experience


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